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BEWARE OF RUSSEL TOYOTA AND AUTOMOTIVE My tires were wearing irregularly, and my Toyota was veering excessively to the right. I visited Russel Toyota on Caton Avenue to get a front wheel alignment. I was charged $80.95. Upon inquiring about my alignment I was told I...
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#467362
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Be very careful if you decide to buy a car here! We agreed on a price. Unfortunately I trusted them and didn't review paperwork carefully enough - my fault! They added over $ 2000.00 to the price of the vehicle. When I caught them I brought it to the attention of...
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#464065
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my fellow consumers/ anyone coming to this page to decide whether or not to go to russel toyota and/or russel automotive group (they have a dealership for almost every car mark within baltimore county) to buy a car, here ye! here ye! one and all: from the top down,...
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Anonymous
Russel Toyota's motto is "scre

Normarae1 is right on. My experience with them was atrocious. The sales manager lied through his teeth to me, then when I asked the general manager to make it right, he said, ...

#366252
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David Day from Russell Toyota is the top seller in this industry and at this location, now I know way because he is a FAST TALKIN BULL *** RUNNING A SCAM ARTIST... I explained to him the amount of money I had and how much I wanted to spend but that didn't matter...
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Anonymous
Anonymous

I do agree! I bought my car @ Russel. Dave Day was my sales person. I heard he doesn't know how to set Blue Tooth in the car. That is DUM AS! If you're car saleman you should ...

Anonymous
Carguy

Well it sounds like you didn\'t do your research it\'s not a salesmans job to make sure you get the best deal. They\'re job is to maxamize profit but it sounds like you\'re ...

#345094
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I grout a 2011 Avalon. I come out side yesterday to go and my new car won't go in drive had the car towed to them. Russel gives me a loaner I said I want to no what's wrong with my car this service lady name Dora was suppose to be taking care of the situation. She keep...
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Anonymous
Wow

Thats *** up

#308138
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"You must consider the bottom line, but make it integrity before profits". This is a quote from Denis Waitley, a noted author, keynote lecturer and productivity consultant who counts Toyota as a customer. If only the Russel Toyota dealership followed such sage...
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normarae1
normarae1

I co-sign! Russel Toyota is unethical and scheisty in their modus operandi, through and through. You are not alone!

Anonymous
Anonymous

Yeah. These people promise a price. Then, bill you in excess intentionally without your knowledge. Later, deal with you bad if you go directly there or ignore the customer if ...

#300086
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Dealer: Russel Toyota Reason for Visit: Sales (New) I Recommend this Dealer: No Employee(s) Dealt With: Brad Jones I am from Pennsylvania and Russel Toyota is 70 miles away from me. They gave me a quote for Toyota corolla. They have also emailed me the on-road price as...
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normarae1
normarae1

Indeed! Russel Toyota in Baltimore is unethical in their modus operandi through and through from the top down. I went through a Russel nightmare too. In the end I got justice...

#287619
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After several weeks of research I decided to buy a 2011 Prius for my boy. I found one at russeltoyota.com in the wee hours of the morning and inquired about it. I received a conformation email back quoting me $20,713. I called Brad Jones and caught him on the way to...
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normarae1
normarae1

Indeed, Russel Toyota is unethical and scheisty through and through from the owner to the managers. You are not alone!!!

reviewwriter9
reviewwriter9

Same, Brad Jones and Elmer has cheated me... ---- here is my review I wrote: I am from Pennsylvania and Russel Toyota is 70 miles away from me. They gave me a quote for To...

#226156
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